To help accommodate the need for social distancing during the COVID-19 pandemic, we now have telemedicine video conferencing appointments available, for both NEW and ESTABLISHED patients, and ask that all patients who do not require allergy injections or biologic medications perform their visits through telemedicine. Telemedicine visits are going very well, and we are able to develop medication plans and provide relief of your symptoms, with allergy testing and pulmonary function testing, when necessary, deferred until after the stay home order is lifted. Please call our office at 203-259-7070 to schedule a visit. Our telemedicine link is here:
Step by step instructions:
- After making an appointment with Allergy & Asthma Care you will be directed to our Chiron telemedicine site (click above.)
- You will then be directed to download the Chiron app.
- Once you’ve downloaded the app you will be prompted to enter your phone number to look up your account.
- Chiron Health will then ask to send you a text message with an unlock code. Confirm the phone number is correct then click “Send Code“.
- Set-up your account with Chiron Health. The patient’s name, date of birth (DOB) and phone number will automatically be listed. Create and confirm your own unique password then click “Save and Continue“.
- Once your account is set up, you will see your future appointment and you may enter the virtual exam room 15 minutes before the appointment start time. (Note: on this page you may see a prompt to get your next appointment set-up, however you must call Allergy & Asthma Care directly at (203) 259-7070 to set up an appointment.
- Within 15 minutes of your appointment start time click “Start Appointment” in the Chiron Health app.
- Click “Continue“
- Next you will be prompted to read and accept the Telemedicine Informed Consent. Click “Accept and Begin” to continue. This step must be done in order for the visit to take place.
- Lastly, you will see a notification asking you to wait for your Clinician to join the appointment. Please be patient as your Clinician may be finishing up with a previous patient. Once your Clinician joins, you’ll be able to start!